Bharat Sanchar Nigam Limited has been tackling the threat posed by incumbents in the last couple of years, and the telco even managed to increase its market share from 7.6% to 9.43%. BSNL CMD Anupam Shrivastava, during the company’s Heads of Circles Conference (HOCC) of senior officers of BSNL meeting in New Delhi, stressed that the telco has been able to increase the market share by going head-on with the private telecom operators. During the same conference, Manoj Sinha stated that BSNL has a lot of opportunities in the future and it has been already allotted Rs 150 crore worth Smart City projects in the country. BSNL is helping the Indian government set up public Wi-Fi hotspots across the nation.
Alongside BSNL Board of Directors and Heads of BSNL Telecom Circles, Telecom Minister Manoj Sinha and Telecom Secretary Aruna Sundararajan also attended the event. The field officers of BSNL should focus on better customer service and try to change the negative customer perception about BSNL, said Manoj Sinha.<<<Click here to read more>>>